What we do
and who we work with.
Kūkulu offers a wide range of quality, cost-effective services designed to optimize cultural intelligence within organizations. Services are provided in the most unobtrusive, holistic and sustainable manner possible.
We work with the hospitality industry, including, but not limited to: accommodations, food, beverage, travel and tourism that provide products and or services to visitors from around the world that come to their respective organization, in part, to experience Hawaii and the Hawaiian culture.
We also work with organizations such as hospitals, universities, multinational corporations and government agencies, that provide products and or services to customers/clients from multiple cultures.
Our services include, but are not limited to the following:
Cultural Competent Branding, Hawaiian Community Liaison, Cultural Program Assessments, Crisis Intervention & Management, Issue Specific Consultation & Training, Continuing Education, Cross-Cultural Training for Business, Ho'oponopono (cultural mediation) and Customized Programs. For more information on these and additional services see below.
We can ensure that what you look, smell, sound, feel, and taste like are culturally sensitive and appropriate relative to the Hawaiian Culture. Services here include: Development of Name, slogan, and logo. Consultation on physical structure, interior, and landscape design. In addition, we can review and ensure that your marketing, promotions, and customer service programs are cultural competence.
Hawaiian Community Liaison
We can assist you in presenting your ideas, product, and or project, to the Native Hawaiian Community. This will be done in a culturally sensitive and appropriate manner that will enhance community interest, understanding, benefit, and acceptance.
Cultural Program Assessments
Besides providing general Cultural Competence Assessments for organizations, we can assess your ongoing Cultural specific program. Whether it's entertainment featuring Hawaiian music and dance, cultural tours on your property, or any other program or event featuring the Native Hawaiian Culture, we can let you know if it is culturally competent. Whether you want to improve an existing cultural program or start a new program, we can help.
Intervention & Mitigation
The elements of organization crisis typically include: (a) a threat to the organization, (b) the element of surprise, (c) a short time to respond, and (d) a need to change. Kūkulu can help you deal with threats before, during, and after they have occurred. The Kūkulu Team has the resources, skills, and techniques required to identify, assess, understand, and cope with serious situations from first impact to recovery.
Issue Specific Consultation & Training
We can provide your organization with issue specific consultation and training on just about any issue you may encounter. Training is available for management and or staff. Training may take the form of mentoring, one to one coaching, seminars, workshops, breakout sessions, and off-site retreats.
Multicultural Competence is a process that requires constant effort and attention. We can provide your organization with the initial education, as well periodic monitoring and continuing education, as needed. Our goal is to help your organization reach and maintain optimum cultural competence for excellence.
We can assist your organization in the management of physical cultural resources on your property such as: Ancient trails, walls, fish ponds, heiau, burial grounds, and other sites. We can ensure that your treatment of such important historical, cultural, and spiritual places and items are culturally sensitive and appropriate. In addition, we can ensure that you are compliant with any applicable laws and or regulations for such resources.
Hawaiian Culture Consultant
Consultation on all things relative to the traditional Hawaiian Culture.
Traditional Hawaiian process of problem solving and healing between individuals, groups, organizations, and communities.
Cross-cultural programs for business are designed to provide organization's with an overview of Polynesian cultures including, but not limited to, Hawaiian, Samoan, Tahitian, Tongan, and Maori cultures. We also have the capacity to develop programs for many Pacific Rim nations such as the Philippines, Japan, and China. Programs are designed to develop a working knowledge and understanding of the social, economic, political, and business environments of targeted cultures. Our programs will help organizations interact with clients and prospects from other cultures effectively and respectfully. Programs can be delivered on site throughout the Pacific Triangle and beyond.
We would be happy to work with you to design a program that will address your specific and unique needs and wants.
Note: All services provided to Clients and all information obtained from Clients will be carried out and maintained under Kūkulu's Non-Disclosure Policy. All relevant and pertinent information will be kept confidential including our list of Clients. No information will be shared or used to market or promote Kūkulu that may identify any Client.